Tropical Vacations Inc.
Tropical Vacations is a small dynamic and very innovative tours and holiday company-We pride ourselves in being able to offer you an authentic holiday experience and not just a distilled version – we are not a ‘copy paste’ kind of tour operator! With over a decade of ‘’hands on’’ experience, continued research and a thorough product knowledge, we stand as one of Africa’s most experienced, competent and reliable holiday planners and tour operators of the present time. We understand the various cultural aspects of all our destinations intimately. With a representation of over ten offices worldwide and dedicated partners, we have come up with well researched and planned holiday packages, safaris and tour itineraries base on years of experience and we ensure that all our vehicles, routes, ancillary and support services are regularly inspected. As a fully bonded tour operator, we adhere to very strict code of ethics and very high service standards and we give you the peace of mind that it's safe to book your holiday with us- wherever it is in the world. Being a privately owned company, our goals are primarily dictated by the desire to offer an unforgettable holiday experience to all our clients. Our now considerable reputation has been earned by being able to offer our packages at realistic and fairly competitive rates without compromising on quality or reliability-a commitment to excellent customer service and promotion of responsible travel.
He still owes us 630$
Christina Gnass Germany 9 Aug 2017
Paid in advance, nowbody showed up in Arusha...until now no refund! Mathew Adams is a lier and a thief! He still owes us 630 USD!!!
payed 630€ (half tour price) in advanced on the prefing day nobody showed up
Christoph Doll Germany 9 Aug 2017
"We payed 630€ (half tour price) in advanced on the prefing day nobody showed up at the hotel! My girlfriend and I booked a 4 day safari via safaribookings.com with 'tropicalvacationsinc.com/ 'for 29.12.16-01.01.17. We payed 630€ (half of the tour price) in advance. On the evening of 28.12.2016 we were waiting in our Hotel in Arusha for someone to come for the pre safari briefing as agreed before. But nobody showed up or even answered the phone. Bevor we had a lot of contact via whatsapp and email. Next day we still hoped to get picked up at 8am but of course nobody showed up. We couldn`t reach the company for the next days any more. Until now I’am in email contact with Mathew Adams and try to get my back. I did not want to make this a police case but I gave him a lot of chances so far and he often promised to pay soon but until now nothing happened. Of course this is the short story and I can proof everything with the emails and Bank transaction.
An Amazing and Unforgettable Experience
Anna Garber United States 29 Jul 2017
This has been our second trip to Africa and the second time I used Tropical Vacations, Inc. This is an amazing experience for people of all ages, solo travelers, couples and groups alike. Mathew truly makes your vacation memorable by showing all the places of Africa that you otherwise would not know to visit. As a travel agent I expect the very best for my clients and work with tour operators who give exceptional service. On this particular trip I was traveling with a group and Mat has exceeded our expectations and went above and beyond in service. Mathew is an amazing tour guide and very welcoming host. He is experienced, knowledgeable, and professional. Mathew wants you to come as a tourist, but leave as a friend and my traveling group truly did feel special and cared for. Be sure to bring a lot of memory cards to capture all the beauty, culture and history that Morocco has to offer.