Tropical Vacations Inc.

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Tropical Vacations is a small dynamic and very innovative tours and holiday company-We pride ourselves in being able to offer you an authentic holiday experience and not just a distilled version – we are not a ‘copy paste’ kind of tour operator!
With over a decade of ‘’hands on’’ experience, continued research and a thorough product knowledge, we stand as one of Africa’s most experienced, competent and reliable holiday planners and tour operators of the present time. We understand the various cultural aspects of all our destinations intimately. With a representation of over ten offices worldwide and dedicated partners, we have come up with well researched and planned holiday packages, safaris and tour itineraries base on years of experience and we ensure that all our vehicles, routes, ancillary and support services are regularly inspected.

As a fully bonded tour operator, we adhere to very strict code of ethics and very high service standards and we give you the peace of mind that it's safe to book your holiday with us- wherever it is in the world.

Being a privately owned company, our goals are primarily dictated by the desire to offer an unforgettable holiday experience to all our clients. Our now considerable reputation has been earned by being able to offer our packages at realistic and fairly competitive rates without compromising on quality or reliability-a commitment to excellent customer service and promotion of responsible travel.

gnasschristina_24722's picture
gnasschristina_24722 08/10/2017

“He still owes us 630$”

2 months ago

Paid in advance, nowbody showed up in Arusha...until now no refund!
Mathew Adams is a lier and a thief!
He still owes us 630 USD!!!

Value: 
Service: 
Ecofriendliness: 
Recommended? 
Date of safari: 
12/28/2017
Length of safari: 
4 Days
Safari destinations: 

Paid in advance, nowbody showed up in Arusha...until now no refund!
Mathew Adams is a lier and a thief!
He still owes us 630 USD!!!

christophdoll86_24720's picture
christophdoll86... 08/09/2017

“payed 630€ (half tour price) in advanced on the prefing day nobody showed up”

2 months ago

"We payed 630€ (half tour price) in advanced on the prefing day nobody showed up at the hotel!

My girlfriend and I booked a 4 day safari via safaribookings.com with 'tropicalvacationsinc.com/ 'for 29.12.16-01.01.17. We payed...

Value: 
Service: 
Ecofriendliness: 
Recommended? 
Date of safari: 
12/28/2016
Length of safari: 
4 Days
Wildlife parks visited: 
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"We payed 630€ (half tour price) in advanced on the prefing day nobody showed up at the hotel!

My girlfriend and I booked a 4 day safari via safaribookings.com with 'tropicalvacationsinc.com/ 'for 29.12.16-01.01.17. We payed 630€ (half of the tour price) in advance. On the evening of 28.12.2016 we were waiting in our Hotel in Arusha for someone to come for the pre safari briefing as agreed before. But nobody showed up or even answered the phone. Bevor we had a lot of contact via whatsapp and email. Next day we still hoped to get picked up at 8am but of course nobody showed up. We couldn`t reach the company for the next days any more. Until now I’am in email contact with Mathew Adams and try to get my back. I did not want to make this a police case but I gave him a lot of chances so far and he often promised to pay soon but until now nothing happened. Of course this is the short story and I can proof everything with the emails and Bank transaction.

travelsbyanna.anna_24710's picture
travelsbyanna.a... 07/30/2017

“An Amazing and Unforgettable Experience”

2 months ago

This has been our second trip to Africa and the second time I used Tropical Vacations, Inc. This is an amazing experience for people of all ages, solo travelers, couples and groups alike. Mathew truly makes your vacation memorable...

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Recommended? 
Date of safari: 
07/19/2017
Length of safari: 
10 Days
Safari destinations: 

This has been our second trip to Africa and the second time I used Tropical Vacations, Inc. This is an amazing experience for people of all ages, solo travelers, couples and groups alike. Mathew truly makes your vacation memorable by showing all the places of Africa that you otherwise would not know to visit. As a travel agent I expect the very best for my clients and work with tour operators who give exceptional service. On this particular trip I was traveling with a group and Mat has exceeded our expectations and went above and beyond in service. Mathew is an amazing tour guide and very welcoming host. He is experienced, knowledgeable, and professional. Mathew wants you to come as a tourist, but leave as a friend and my traveling group truly did feel special and cared for. Be sure to bring a lot of memory cards to capture all the beauty, culture and history that Morocco has to offer.

annutkag_24709's picture
annutkag_24709 07/30/2017

“Exceeded my expectations”

2 months ago

I highly recommend Tropical Vacations, Inc. for your travel needs to Africa and other destinations. Mathew Adams - owner of Tropical Vacations, Inc. is a true professional and a man of his word. He gets to know each of his clients...

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Recommended? 
Date of safari: 
07/14/2017
Length of safari: 
7 Days
Safari destinations: 
Circumstances: 
Transport: 

I highly recommend Tropical Vacations, Inc. for your travel needs to Africa and other destinations. Mathew Adams - owner of Tropical Vacations, Inc. is a true professional and a man of his word. He gets to know each of his clients and goes above and beyond your expectations to make your travel dreams come true. Mathew Adams and his team made my vacation to Africa unforgettable. I have used Mathew's help throughout my stay and his invaluable advice on what to see and do was very beneficial. Mathew Adams takes care of everything once you call him or email him and I happy to say that Tropical Vacations, Inc has many satisfied clients and repeat business and referrals. I know this because before working with Mathew Adams, I talked to his past clients and they all said that his professionalism and timeliness is what made them use his services and recommend him to others.

As a travel advisor I want to work with honest, ethical and professional tour operators. I found just that using Tropical Vacations, Inc. I will recommend and refer my clients because Mathew Adams has a lot of experience and connections in the travel industry.

So whether you are a solo traveler, a honeymoon couple, a family, a small group or a large group of travelers Mathew Adams can plan an unforgettable time for you. I highly recommend Tropical Vacations, Inc. for travel to Africa and beyond.

liechtischneider_23911's picture
liechtischneide... 02/21/2017

“perfect!!”

7 months ago

Perfect!!
This was the second time with Meleck John (Parakuyo tours and Safaris) as a guide. Everything has worked perfectly from A-Z!
A beautiful, interesting safari, but also culture, country and people he showed me....

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Recommended? 
Date of safari: 
02/20/2017
Length of safari: 
9 Days
Safari destinations: 
Circumstances: 
Transport: 
Wildlife parks visited: 
lake manyara, tarangire, lake eyasi

Perfect!!
This was the second time with Meleck John (Parakuyo tours and Safaris) as a guide. Everything has worked perfectly from A-Z!
A beautiful, interesting safari, but also culture, country and people he showed me. He acts on any request. Also the lodges were carefully selected. I can only recommend Parakuyo!

hayannb_23916's picture
hayannb_23916 02/19/2017

“Avoid tropicak vacations”

8 months ago

Avoid Tropical vacations Inc ( http://tropicalvacationsinc.com/), and avoid as well his Tanzanian partner, World Tour Tanzania. Here is the story in brief:
We booked a 4d/3n...

Value: 
Service: 
Ecofriendliness: 
Recommended? 
Date of safari: 
09/26/2016
Length of safari: 
4 Days
Safari destinations: 
Wildlife parks visited: 
Serengeti/Ngoronngoro

Avoid Tropical vacations Inc ( http://tropicalvacationsinc.com/), and avoid as well his Tanzanian partner, World Tour Tanzania. Here is the story in brief:
We booked a 4d/3n safari in Serengeti/Ngorongoro with this Kenyan based company. The detailed program has been comunicated to us, we have received photos of the cars we were supposed to use, the price and terms of payment has been agreed, everything seemed perfect.

The day of departure the pick up time was planned at 8h30 by people from the "Tropical vacations "ground office" Mathew wrote to us. At 9h30, no news from anybody, we started calling Mathew Adams, that we could not reach, and later our Landlord in Arusha ( we gave her phone number for more convenience) told us that she received a call from a guy in Arusha, saying that the safary was cancelled (....). After again many sms and attempts to speak with Mathew adams, he sent us an sms saying that things has been solved(...). We indeed were picked up and ended up at 11h30 am in a far away offices of a company called World Tour Tanzania, from which we have not heard about before. They told us that we were going with them in Safari, but they asked us to pay more than what has been agreed and under different payment terms than the ones agreed in written with Tropical vacations.
We refused and asked the Tanzanian guy to call Tropical vacations to solve this problem. The guy said he does not want to spend money calling Kenya from Tanzania, and told us that we have to call ( !!!).

We went back to downtown and again tried to call/sms ( at our expenses of course) Tropical Vacations. At 5 pm, World Tour tanzanian called us again , the price he asked was finally the one agreed with Tropical vacations, but still not the tems of payment. So after loosing one full day of our holidays trying to reach Tropical Vacations and solve the problem, as we coudl not get the terms which has been agreed in written with Tropical Inc and as we had now little confidence in this company, we decided not to go with this company. So Tropical vacations Inc did not respect the terms of its written commitments + was hiding to us the fact that it was just a simple intermediary company + lying to us on the service rendered : we have indeed not seen in the office of this World Tour Tanzania any of the nice cars that we have seen on the fotos sent to us by Mathew Adams. Later Mathew told us that the kenyan cars he showed us were not allowed to go to tanzania ( !!!). And regarding the non respect of the agreed terms he told us that a new regulation has been enacted in Tanzania 6 months earlier, that he was not aware of... while he is claiming to have, I quote " +14 years experience in Safari Tour Operations".
Last lie, back in Europe we proposed to Tropical Inc to reimburse us the paid money and we would forget about this sad story, Mathew Adams proposed to reimburse us 75% of the money we paid, we agreed on that. He was supposed to reimburse us before the end of last year, then he said he would pay us after the 26th of January... we are at the end of February and we still did not get our money back, and now he is no longer answering the mails. Maybe this comment will make him respect at least this last commitment ?

As a conclusion, avoid Tropical vacations Inc, and generallly speaking, I would advise you to use local companies, ie for Kenya kenyan based companies, and for Northern Tanzania, Arusha based companies.