Frequently Asked Questions

Who is Safari Reviews?

Operating from coastal New Plymouth, Safari Reviews is a New Zealand company established in 2012, in response to a need for an unbiased and independent platform for comparing and reviewing safaris. Safari Reviews has no affiliations with any safari operator, travel agency, airline, or any other travel related company. As such, you can be sure that the information you are receiving from Safari Reviews is moderated and fair!

How does Safari Reviews work?

The internet is home to countless safari companies, and it can be very difficult to know which one to choose. This is where Safari Reviews comes in; we provide an impartial platform to compare different safari companies from thousands of reviews. Previous safari goers detail highlights and disappointments from their safaris, providing future safari goers with a reference point from which to choose who they should travel with.

Safari Reviews has been designed with you in mind. It is free for safari companies to list and free for safari goers to review.

How do I post a review?

To post your feedback you will need to be signed in to your Safari Reviews account (for instructions on how to sign up, see below). The sign in link can be found at the top right-hand side of every Safari Reviews page. Once you are signed in, either use our search bar to find the safari operator you wish to review, and click the “write a review” link at the bottom of their listing, or simply click the "Review your Safari" link at the right hand side of the page under the "My Safaris" tab. Now you can follow a simple set of instructions to post your review. 

How do I sign up for Safari Reviews?

Simply click the new user “sign up” link on the Safari Reviews homepage, found at the top right-hand corner of the page, and enter in your details to create an account.

If you are an operator, get in touch with us at info@safarireviews.com or via our contact page, and give us the details of your account (user name and email address, as well as the Safari Reviews listing associated with your company) and we'll upgrade your membership to 'operator' status. This will give you the opportunity to upgrade your membership or purchase advertisements completely in your own time!

What if I can’t find the safari operator I want to review?

If you can’t find a specific operator on Safari Reviews, contact us at info@safarireviews.com or via our contact form, and we’ll add your desired operator as soon as possible. If using our contact form, be sure to add your email address so we can inform you when the operator has been added.

I made a mistake on my review - what do I do?

Simply send us an email or use the contact form to detail how you want your review changed, and we can make those adjustments right away.

Can Safari Reviews organize my trip for me?

We are an online resource for reviewing and comparing safaris. We are not a travel agent or safari operator, nor do we have affiliations with any, so we cannot arrange or provide a trip for you.  However, you can find companies that meet your requirements listed on our website.

We advise you to take some time to sit down and go through tour operators relevant to your travels. Read the reviews that have been given, contact the operators directly to ensure that they offer the outings you wish to participate in during the time you wish to go, and then make a decision about which one is right for you. You can contact an operator by clicking the 'view website' link at the top of their listing.

Where can I go to see mountain gorillas?

Mountain gorillas can be found in West Central Africa, primarily in Rwanda, Uganda, and the Democratic Republic of Congo.

Where can I go to see Victoria Falls?

Victoria Falls lies on the border between Zambia and Zimbabwe, and you can visit the falls from either country.

For operators: How can I create a listing for my company on Safari Reviews?

Simply get in contact with us via email or our contact page expressing your desire to get listed. We’ll then request that you send us a logo and another image of your choice, each less than 2MB, as well as a company description. This second image should be one which represents your company and what you offer, but it should be free of any writing or logos. Take a look at the operators pages to get an idea of what type of image to provide. Once you send this information through, we will then begin listing your company right away, and will notify you via email as soon as your listing is up and running.

Once your listing is up and running, and you have created an account which has been upgraded to 'operator' status, you will be able to upgrade your Safari Reviews membership and purchase advertisements completely in your own time!

For operators: Does it cost anything to be listed?

No, being listed on Safari Reviews is absolutely free! This is what makes us so invaluable; visits to the site are growing by the week, indicating that Safari Reviews is becoming an increasingly essential resource for both safari goers and safari operators. Providing operators with a free platform upon which to list their company has proven a desirable asset for safari companies across the globe.

For operators who want to get more out of Safari Reviews, we also offer several paid membership options. Each of these options contain a wide array of features designed to build your prominence on the site and in the field, and boost your sales. Check out what's on offer here!

For operators: Can I edit my listing?

Yes! The ability to edit your listing is a part of our membership scheme, and is offered at silver level. Read more about our membership options here.

For operators: Can I respond to reviews posted about my company?

Yes! The ability to respond to reviews made against your company is a part of our membership scheme, at platinum level. Read all about the membership options that we offer here.

For operators: Can I advertise on Safari Reviews?

Absolutely! Take a look at our Advertise With Us page, create a Safari Reviews profile, and get in contact with us to let us know that you've registered and are interested in advertising. We will upgrade your profile to "operator" status, which will allow you to buy your own ad space through your profile page. As soon as we have received your payment we will begin displaying your ad! 

Alternatively, Safari Reviews is now offering a paid membership scheme which contains a wide array of features, each designed to increase your prominence on the site and in the field, and boost your sales. Check out what's on offer here!

What if my question has not been answered here?

If your question has not been answered with our FAQ, send us an email to info@safarireviews.com, or get in touch through our contact page. A member of our team will be more than happy to answer your query.